Understanding Security Risks

4 Ways To Improve Your Private Security Guard Services

22 September 2020

Javier Webb

If you employ security guards, you are going to want to make sure you get the best possible service from those guards. In order to get the best possible service, you need to take care to plan and carefully arrange your service. The right preparation will result in better service. 

Way #1: Be Sure to Employ Supervisors

If you employ private security guards, you need to make sure you have some sort of hierarchy system. You need to have a supervisor that the guards report into. Your supervisor guard will be responsible for random spot checks with the other guards. They will check in with them, and make sure they are property patrolling the premises.

The supervisor will be who makes sure that all the other employees are arriving on time and fulfilling their tasks. You need to have someone who is in charge to keep everyone on task. This will help ensure that everyone does what they are supposed to each shift. 

Way #2: Make Sure All Guards are Trained

Second, you are going to want to make sure that all the guards are trained. You are going to want to make sure that any private security detail you hire provides extensive training to each individual ahead of time. They should also provide on-site training. Onsite training will help assure that each security personnel knows what type of patrol and areas of concern you have for your particular business. Onsite training will help to set the expectations for what your particular business needs. 

Way #3: Verify Qualifications

If you work with a company that hires guards, you still have the right to verify all their qualifications. You need to find out what the qualifications are to earn a security guard certification in your state and then make sure that each security personnel you hire meets those requirements. Make sure all employees meet your personal requirements as well. Double-verification is always a smart move. 

Way #4: Meet With Your Guards

One of the best ways to improve your service is to meet with your guards. Get feedback from them about what they see when they are patrolling. Give them feedback about how you feel about their services. Giving and getting feedback is the best way to ensure that everyone is on the same page.

If you want to improve your private security guard service, verify the qualifications of all hires, and make sure everyone goes through onsite training. Have a supervisor who oversees everyone and exchange feedback on a regular basis. 

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